Refund Policy

Our promise.

We stand behind every roll. If your BAMBUM order arrives damaged or you are not completely satisfied, we will make it right.

30-Day Satisfaction

Contact us within 30 days of delivery if you are not satisfied with your purchase. We will offer a replacement or full refund.

Damaged Orders

If your order arrives damaged, email us a photo at support@bambum.ca and we will ship a replacement at no charge.

Refund Process

Refunds return to the original payment method. You will receive a confirmation email once processed.

Subscription Cancellation

Cancel anytime from your account. No cancellation fees.